Santikos Silverado IMAX
based on 13 reviews
24720 Tomball Parkway
Tomball, TX 77375
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Category: Arts & Entertainment
Tags:
movie theater, good
I am the owner of this business
Accepts Credit Cards: yes
Parking: Private Lot
Wheelchair Accessible: yes
13 reviews for Santikos Silverado IMAX
It may seem nice to the customers, but I recommend against ever working there if you can avoid it. You wouldn't believe how poorly that venture ended for me. Let's just say there's a reason they're still understaffed after being open for almost a year.
I'd recommend against eating the food, too, unless it's prepackaged.
The theater is very convenient to my house but that is all. They did a good job with building the theater and it has a wonderful movie theme inside. Numerous times when I have attempted to go to the restaurant we have had to wait at least 10 minutes before seeing out server and then about 20-30 minutes to receive our food. The concession stand is super slow. I had two people in front of me and still had to wait over 10 minutes to get my popcorn. The theaters are very big but not cleaned very often. What few employees they do have appear to be overworked and not very excited about their jobs. I could understand that if they have to work their butts off for very little pay. My family and I have stopped going there and would rather go up to Tomball Premier 6 where it is much cleaner, cheaper and the concession moves a lot faster. Tomball premier 6 may not have stadium seating but it is worth it to avoid horrible customer service. Willowbrook AMC is even a better deal.
I work at this theater as an usher and so i know how everything works around there, we have to clean everybodies trash up and they always under staff us so alot of the times the bathrooms and drink station get dirty because on a busy night the theaters are packed and no one likes to clean up after themselves so it takes us forever to clean the theaters. They work us for 8 hours and only give us a break half the time. But i agree we should have a drink limit since i see alot of people walking around drunk, and see there are about 10 glasses on one row. Kids are always taking those little cups and filling them with icee i tell atleast 10 kids a day to not do that and dont assume that just cuz the sign changes to now seating and were still cleaning that it means you can sit down, it gets annoying.. REMEMBER TO THROW YOUR TRASH AWAY it makes my minimum wage job alittle easier... we get free movies though =)
The theatre is a great place to see a movie. The prices are too high at the concession stand. When I walk in the door I feel it is a little crowded as the ticket taker is right there with people buying tickets at the kiosk machines and others just standing around. It is too cluttered in front for such a massive theatre.
Overall they did a great job on the facility.
It's a very nice theatre, however I do not feel that they should allow people to bring their alcoholic drinks into the movie itself. It's okay for the restaurant. I am not sure if they have a drink limit, but our last time there we had to deal with two very drunk men. I felt especially sorry for the person in front of them because they kept putting their feet up on her seat. The man was loud and they were able to purchase four more beers throughout the show. Other than that it's a nice place. The Imax price is pretty steep.
We had reserved seats to the IMAX. We thought with reserved seating we would eat at the restaurant. Service was slower than expected (the food was good), and we got to the show just as it was starting. HOWEVER, there is no reserved seating within 15 minutes or so prior to start time. (Sure wish someone would have told us that!) People can sit where they want. Plus, at the IMAX, there were no pre-show advertisements so, if you are a little late, you miss some of the movie (which we did). The theater was PACKED and there were no ushers to help you find a seat (in the dark). The ushers were outside visiting. No one checked our tickets to make sure we were actually IMAX ticket holders (vs regular ticket holders). In addition, while I am sure the screen is technically an IMAX screen, it is not the typical 2-3 stories high IMAX screen you would see elsewhere at, for example, Moody Gardens or at the Natural Science museum. We have gone back for a "regular" movie, and it was fine. For the price, the IMAX is not worth it, unless you are anticipating the items mentioned above. (On crowded nights, the bathrooms are a mess.)
i try to call to se what is pllaying at the imax, no one answers the phon e what # do we call to see what is playing in the imax show?
Nice, clean, new movie theater located close to our home. Ticket and concession prices are in the norm. The IMAX prices are steep, so I wouldn't recommend IMAX unless it's a great visual movie. Drinks and ICEEs are do it yourself, which is great if you like refills; however, it's not so great that people are paying for sodas and helping themselves to the ICEE machine. We paid for ICEEs (which are $1 more than sodas) only to have the machines drained by soda drinkers. It would be nice if the drink stations were monitored. Also, we paid for an IMAX movie and found that there is no one monitoring who is entering the IMAX theatre. It would be easy to pay regular price for a movie and see it in IMAX without anyone knowing. We went to the theatre on a Friday morning, maybe it's different in the evening.
A friend told me to check it out...I was very inpressed with my visit. The resturant sever was very polite. The ice cream vendor was swamped with the line but was very polite taking our order. Parking was not a problem...Only thing I can say is would be a great to have someone monitor the drink station to keep maintained and keep children from taking advantage....(i would do the same)....Would go back and would return. A+
We're so glad to have such a wonderful theatre so close to home. Watching the movies (and we only see them here now...) on these screens is amazing. We love the fact that you have reserved seating in certain theatres. Make sure if you want to have these reserved seats that you go to the theatre to do so. You cannot have this option if you purchase your tickets online. That seemed to be the only drawback...though when we talked with the mgr about it, he immediately took note of it and gave us reserved seating anyway. Think they are trying to make sure these kinks are worked out in the future. DEFINATELY recommend this theatre! WOULDN'T WANT TO WATCH MOVIES ANYWHERE ELSE.